Patient Center
This page is here to make your visit simple. Whether you are booking your first eye exam in Surrey, checking your coverage, or dealing with an urgent concern, you will find what you need below.
Same-Day Emergency Eye Care in Surrey
Same-day urgent eye care is available during office hours for concerns such as sudden vision changes, eye infections, redness, or discomfort. If you need emergency eye care in Surrey, call the clinic as early as possible and the team will do their best to see you the same day.
After-hours emergency care is not available. If you require urgent attention outside of clinic hours, please visit Surrey Memorial Hospital, located directly across from the clinic, or your nearest emergency department.
Insurance & Direct Billing
As a direct billing optometrist in Surrey, Northwest Eye Doctors works with most major insurance providers, including First Nations coverage. This allows you to receive care without paying upfront for eligible services.
If you are unsure about your coverage, the team can help confirm your benefits before or during your visit so there are no surprises. The goal is to keep the process clear and manageable so you can focus on your care.
What to Expect at Your First Visit
New patients of all ages are welcome, from infants to seniors. Many families choose Northwest Eye Doctors as their family eye doctor in Surrey because care is consistent and easy to follow over time.
For your appointment, please bring:
- Your insurance card
- Any current glasses or contact lenses
- A list of medications, if applicable
During your visit, you will receive a thorough eye exam in Surrey and a clear explanation of your results. If any follow-up care is needed, your optometrist in Surrey will walk you through the next steps so you know exactly what to expect.
Plan Your Appointment
Appointments are available throughout the week, with same-day availability for urgent concerns during office hours.
Northwest Eye Doctors is conveniently located across from Surrey Memorial Hospital at City Centre 1, making it easy to access whether you are coming from work, home, or another appointment.
Schedule Your Appointment
From routine eye exams to same-day concerns, you can book your visit with a team that keeps care straightforward and consistent. Call or book online to get started.